Our Services

Staff Recruitment and Training

AACASINO can provide professional recruitment to our clients in the Casino Industry and online gaming. 

 

Depending on the needs of your business we can supply with a variety of gaming personnel for land-based and online gaming businesses across all the departments.

 

Due to our extensive gaming experience, we can filter immediately suitable candidates for a specific role or even recognize potentials talents to meet the needs of a potential client. We are committed to providing quality service to deliver the best results for both client and candidate.

 

Our goal is to support our client needs and deliver the best for both, client and candidate.

 

Brick & Mortar Casinos

 

We are partners of the world’s largest casino recruitment website and database so we can source the best selection of new employees to work within your team. Our costs are minimal but our results are invaluable. Once you have your team in place the main concern is how they will serve your customer base and represent the company.

 

Online Gaming Training

 

Customer Support training in soft skills will make your Customer Service stand out from the rest. Our specialties are in Fairness Of Gaming queries, Pro-active Social Responsibility, Understanding The Attraction of The Games for The Customer, and across all betting products - Sportsbetting, Virtual Casino Table Games, Slots, Live Dealer Casino, Lottery, Bingo, and Poker.

How To Manage Your VIP's - to enable your Vip account managers to manage their accounts successfully.

The Fraud department will have an insight and understanding of what to look out for and how to protect the company from any chargeback.

The KYC department will know how to authenticate customer documentation, prevent underage gambling and make sure that social responsibility is fully implemented.

 

We are offering a temporary i-gaming staff solution

This will assist any gaming company financially as well as conveniently as it will eradicate time spent on recruitment, induction, probation, training, sickness, vacation and the other additional expenses of engaging full-time staff. You request staff as and when you need! 


Our expertise covers all customer support for all products relating to betting and wagering. We have extensive experience with all back-office applications and our soft skills are exemplary. 


Customer Services, Fraud, KYC, Telephone Betting. 


We are available for Email, Chat, Telephone roles and have previously worked for the largest gaming companies crossing all products. 

 

Related article to casino employee training

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Contact Us

Office:

 AACASINO LTD,
Gzira, Malta, GZR 1032

Tel:

       +356 9997 3625 

         +1 (702) 425 8625 

info@aacasinosolutions.com

Skype ID:

  aacasino

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