What’s the point of a casino dealer skills championship? Grosvenor Casinos, UK have an annual championship that spreads across all its UK properties and is open to below and above two years’ experience. Contests are held in house and finalists go through to region finals and then successful participants onto the Grand Finale held at their Coventry Arena Casino. Does this serve a purpose to the staff, to the bottom line of the casino, to the enrichment of the customer experience? Well, we...Read More
The most rewarding jobs are not necessarily the most financially rewarding One of the specific contracts we enjoy the most is our Casino Secret Shopper program but making a change for the better within a casino business doesn’t always mean we will retire early. We (not always secretly) are engaged by the casino owner of a land-based or online casino who feels that they are doing a good job but wishes to know if they can do better. . The two industries are very different but our extensive backgrounds give us the edge in...Read More
Photo; The Barracuda Club, 1, Baker St, London, UK What Qualifications Do I Need To Be A Croupier in the UK? No formal qualifications are needed to be a Croupier at the moment in the UK However there is one crucial piece of paper that you will require to work within the gaming industry. This is a PFL or to give its full title, Personal Functional License. It is a simple process to acquire a PFL or the management equivalent PML (Personal Management License).All you need to do is apply for the PFL or PML through the...Read More
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